PRIVACY POLICY
What type of information we collect
Volunteers Organized in Community Empowerment Services (VOICES) respects your privacy. By opting into our SMS messaging services, you agree to the following terms regarding handling your data: We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, as well as your login, e-mail address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), payment details (credit card information), comments, feedback, product reviews, recommendations, and personal profiles.
Data Collection: how do we collect information
When you sign up for SMS updates, we will collect your name, email address, mailing address, and mobile phone number. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems. Data Usage: We use your data solely to send appointment reminders and service or order information.
​
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services.
To provide our Users with ongoing customer assistance and technical support.
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our services.
To comply with any applicable laws and regulations
Data Security: How do we store, use, share, and disclose our site visitors' personal information?
Volunteers Organized In Community Empowerment Services is hosted on the Wix.com platform. Wix.com provides us with the online platform to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. We protect your data with secure storage measures to prevent unauthorized access. Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies. Contact Volunteers Organized In Community Empowerment Services (VOICES) at 561-223-1717 or voicestraininginc@gmail.com for HELP or to STOP receiving messages. Opt-Out: You can opt-out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBED to voicestraininginc@gmail.com or 561-223-1717. after unsubscribing and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Volunteers Organized In Community Empowerment Services (VOICES) will not sell, rent, or share the collected mobile number.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by Volunteers Organized in Community Empowerment Services (VOICES) and its service providers.
​
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail for these purposes.